Return & Exchange



If the return or exchange is caused by our problem, the item can be returned for a refund within 30 days of receipt. Products can be returned by mail. Before return, please make sure the item(s) meet the return conditions:

  • Unwashed
  • Unworn
  • Original tags still attached
  • In the original packaging


There will be no refund for any merchandise that was used or not returned in its original packaging & condition. If items get damaged during transit, we will not be held responsible.


Note: If the return or replacement is not caused by quality problems, the buyer shall bear the return freight. There will be a restocking fee of 15% of the product price for all returns.





Should you encounter any issues, please don't hesitate to reach out to us at We are here to assist you in finding a solution.


Kindly include the following details in your email:

  • Title: Return Request
  • ID of the return order
  • Name of the person returning the goods
  • Return recipient's email
  • Reason for return
  • Photos of the product and packaging